> For the complete documentation index, see [llms.txt](https://help.wayment.net/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://help.wayment.net/problemy-i-resheniya.md).

# Проблемы и решения

### Выберите ситуацию

<table data-view="cards"><thead><tr><th>Статья</th><th data-card-target data-type="content-ref">Открыть</th></tr></thead><tbody><tr><td>❌ Не проходит оплата по карте</td><td><a href="/spaces/UY77UWoKcEbMPeadgw9v/pages/OmD3zmg5tpFqh6wZYunT">/spaces/UY77UWoKcEbMPeadgw9v/pages/OmD3zmg5tpFqh6wZYunT</a></td></tr><tr><td>💸 Деньги списались, но товар или подписка не получены</td><td><a href="/spaces/UY77UWoKcEbMPeadgw9v/pages/mszZxbnCO4M4tBk7vNsK">/spaces/UY77UWoKcEbMPeadgw9v/pages/mszZxbnCO4M4tBk7vNsK</a></td></tr><tr><td>🔍 Небольшие списания при привязке карты</td><td><a href="/spaces/UY77UWoKcEbMPeadgw9v/pages/TdVWitGoVGqCAI8Jx3Ia">/spaces/UY77UWoKcEbMPeadgw9v/pages/TdVWitGoVGqCAI8Jx3Ia</a></td></tr><tr><td>🔒 Карта заблокирована</td><td><a href="/spaces/UY77UWoKcEbMPeadgw9v/pages/YvO5aHZNcrKGurV41gTZ">/spaces/UY77UWoKcEbMPeadgw9v/pages/YvO5aHZNcrKGurV41gTZ</a></td></tr><tr><td>⏳ Пополнение не пришло на карту</td><td><a href="/spaces/UY77UWoKcEbMPeadgw9v/pages/NY4kxkWK33N5NT541KSI">/spaces/UY77UWoKcEbMPeadgw9v/pages/NY4kxkWK33N5NT541KSI</a></td></tr><tr><td>📱 Не работает мини-приложение в Telegram</td><td><a href="/spaces/UY77UWoKcEbMPeadgw9v/pages/xK0cryoLXQe9ZqZOioGL">/spaces/UY77UWoKcEbMPeadgw9v/pages/xK0cryoLXQe9ZqZOioGL</a></td></tr><tr><td>💬 Как написать в поддержку</td><td><a href="/spaces/UY77UWoKcEbMPeadgw9v/pages/zfXmFYRWsMbvZuHa0elM">/spaces/UY77UWoKcEbMPeadgw9v/pages/zfXmFYRWsMbvZuHa0elM</a></td></tr></tbody></table>

{% hint style="warning" %}
**Главное правило при любой проблеме с оплатой:** не повторяйте неудачную попытку много раз подряд — несколько отказов подряд приводят к автоблокировке карты системой безопасности. После 1–3 неудачных попыток остановитесь и разберитесь в причине.
{% endhint %}

Не нашли свою ситуацию? Напишите в [поддержку](https://t.me/WaymentSupBot) — она ежедневно на связи.


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